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Help Center

Find answers to common questions about our CPA exam prep, courses, and study notes.

Learn how to access your resources, get support, and make the most of your study experience!

  • What courses does H5 Training offer?
    H5 Training provides a variety of online courses designed to help students prepare for CPA exams. Our courses include: Ethics & Governance Global Strategy & Leadership Strategic Management Accounting Financial Reporting Financial Risk Management Contemporary Business Issues Audit & Assurance Taxation (Australia and New Zealand) Each course includes interactive lessons, study materials, and practice exams to help you succeed. We also offer an Excel Masterclass, designed to help CPA students and professionals improve their proficiency in Excel. This course focuses on enhancing efficiency and accuracy, providing essential skills for financial analysis and reporting. For those looking for a comprehensive package, we offer CPA-ALL, which includes all our CPA courses at a discounted price. This bundle provides lifetime access, ensuring you can revisit the material anytime you need it.
  • What types of notes does H5Training offer for CPA exam preparation?
    H5Training provides comprehensive, downloadable self-study packs tailored for various CPA subjects. These resources are available for all CPA subjects, including: Ethics & Governance Global Strategy & Leadership Strategic Management Accounting Financial Reporting Financial Risk Management Contemporary Business Issues Audit & Assurance Taxation (Australia) Taxation ( New Zealand) Australian Taxation Advanced For those looking for the best value, we offer an All-Subjects CPA Notes Package, which provides access to all subject notes at a discounted rate, making it a more cost-effective option than purchasing each subject separately. Additionally, we provide an Excel Masterclass Digital File, designed to help CPA students and professionals improve their efficiency and accuracy in Excel.
  • What subjects are covered in the CPA Notes?
    CPA Notes are downloadable ZIP files per subject. Within each module you will receive comprehensive and up-to-date notes, practice MCQ, practice exam papers, past online quizzes, useful templates (e.g. for TAX you will get a tax rec template, for Others you will get all standard journal templates, etc) & useful other resources and files. For many students, these templates are the difference between a pass and a fail. Some of our students only purchase CPA notes and this is enough for them, but we would recommend also trying out our Exam Prep Courses as students have found these videos to be very helpful in getting a much-improved score in their final exam.
  • What resources are included in the Exam Prep Courses?
    Exam Prep courses are online video courses for each subject. Within each prep course you will get: Core content video walkthroughs, explaining every single topic in an easy-to-understand way MCQ/ exam walkthroughs, showing you how to approach and answer the exam style questions using the templates (provided), including tips to get a 100% mark and exam tips, etc.
  • What does the CPA ALL include?
    The CPA ALL gives you access to all courses at a discounted rate. Instead of purchasing courses individually, you can get the entire collection for the price of just a few, resulting in significant savings.
  • Is this course for the CPA qualification in Australia/New Zealand?
    Yes! This course is specifically designed for students pursuing the CPA qualification in Australia or New Zealand. While the pricing is listed in USD, the amount will be converted to your local currency at checkout.
  • What currency are the courses priced in?
    All course prices are listed in USD. However, when you make a payment, the amount will be automatically converted to your local currency.
  • What is the refund policy?
    Our courses are non-refundable. However, if you accidentally made a double payment, please get in touch with us, and we’ll be happy to sort it out for you.
  • How do I access my CPA notes after purchase?
    After purchasing, you'll receive the CPA notes as a downloadable zip file to save space by email. To access them, make sure you have a zip file opener installed on your device (such as WinZip or WinRAR). If you don’t see the email with your download link, please check your spam or junk folder—sometimes, it likes to hide there!
  • How do I access my purchased Exam Prep Course?
    Once you purchase a course, you get instant access! Since our courses are hosted online, simply log in to our website and follow these steps: Go to the menu bar and click on ‘Courses’ Select the course you purchased Log in using your username and password sent by email Start learning immediately! If you're having trouble accessing your course, please reach out to us on the H5 Training website, and we'll be happy to assist you.
  • What is the difference between Courses and Notes?
    Courses are hosted on the H5 Training website, and you access them directly from your account after purchase. CPA Notes are a separate product. These are downloadable ZIP files that are sent to your email.
  • Are there additional downloadable materials available?
    Within your Exam Prep course, you'll find a limited number of downloadable notes, templates, exams, and MCQs. You can download these by clicking on the respective PDF or Excel icons.
  • Why do the notes still use the previous index?
    Our training materials were originally created with an earlier index version. However, the content remains relevant and fully usable with the new index. The structure of the material has not changed significantly, and you should be able to navigate it without issues.
  • How can I find the corresponding topics in the new index?
    While the notes reference the previous index, you can easily cross-reference them with the latest version. Most sections align closely with the updated index, so you should be able to find what you need with minimal effort.
  • Does H5 Training offer CA (Chartered Accountant) exam preparation courses or materials?
    No, H5 Training specializes in CPA exam preparation and does not provide study materials or courses for the CA (Chartered Accountant) program. However, our partner website, Merit Training, offers comprehensive CA exam prep resources, including study notes, practice exams, and pre-recorded courses. If you’re looking for CA study materials, visit Merit Training (https://www.merittraining.shop) for more information.
  • More Questions?
    Chat with us and we'll be happy to answer any of your questions.
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